Grievance Redressal
Grievance Officer
In accordance with Information Technology Act, 2000 and applicable rules, the contact details of the Grievance Officer are provided below:
Anonchat Grievance Officer
Email: grievance@anonchat.in
Response time: Within 48 hours of receipt
How to File a Grievance
- Email your complaint to grievance@anonchat.in
- Include details of the issue (time, description, screenshots if applicable)
- Do NOT include personal information in your complaint
- You will receive an acknowledgment within 48 hours
- Resolution will be provided within 30 days
Types of Grievances
- Technical issues with the platform
- Reporting policy violations
- Privacy concerns
- Content removal requests
- Account-related issues
Emergency Contacts
For emergencies involving immediate harm or illegal activities:
- Contact local law enforcement
- National Cyber Crime Helpline: 1930
- Women Helpline: 181
- Child Line: 1098