Grievance Redressal

Grievance Officer

In accordance with Information Technology Act, 2000 and applicable rules, the contact details of the Grievance Officer are provided below:

Anonchat Grievance Officer

Email: grievance@anonchat.in

Response time: Within 48 hours of receipt

How to File a Grievance

  1. Email your complaint to grievance@anonchat.in
  2. Include details of the issue (time, description, screenshots if applicable)
  3. Do NOT include personal information in your complaint
  4. You will receive an acknowledgment within 48 hours
  5. Resolution will be provided within 30 days

Types of Grievances

  • Technical issues with the platform
  • Reporting policy violations
  • Privacy concerns
  • Content removal requests
  • Account-related issues

Emergency Contacts

For emergencies involving immediate harm or illegal activities:

  • Contact local law enforcement
  • National Cyber Crime Helpline: 1930
  • Women Helpline: 181
  • Child Line: 1098